Terms & Conditions
Effective Date: January 2025
This page (together with the documents referred to on it) sets out the terms and conditions (“Terms & Conditions”) on which Duori LLC (“we,” “us,” or “our”) supplies any of the products (“Products”) listed on www.duoripatches.com (the “Site”) to you.
Please read these Terms & Conditions carefully before ordering any Products. By ordering our Products, you agree to be bound by these Terms & Conditions and by our Website Terms of Use (which apply even if you do not place an order).
1. Information About Us
Duori LLC
2121 Biscayne Blvd #1760
Miami, FL 33137 United States
E-mail: support@duoripatches.com
2. How the Contract Is Formed
2.1 By following on-screen prompts you may place an order for a Product.
2.2 After ordering, you will receive an acknowledgment e-mail. This is not acceptance of your order. A contract is formed only when we e-mail a dispatch confirmation.
2.3 The contract applies solely to Products listed in the dispatch confirmation.
2.4 We may refuse or cancel any order for any reason (e.g., payment issues, pricing/description errors, stock unavailability).
2.5 You must be at least 18 years old to purchase Products. By ordering, you confirm all personal and age-related information is accurate.
3. Delivery
3.1 Products are shipped using the delivery option selected at checkout.
3.2 Delivery is made to the address you provide. We are not responsible for incorrect or incomplete addresses.
3.3 Shipping fees (and surcharges for oversized or special shipments) appear at checkout.
3.4 Title to Products passes only after full payment is received and delivery occurs.
4. Risk & Ownership
4.1 Risk of loss or damage passes to you on delivery.
4.2 Title transfers once payment is complete and delivery occurs.
5. Price & Payment
5.1 All prices are shown in U.S. dollars and may change without notice; confirmed orders are unaffected.
5.2 Payment must clear via an accepted method before dispatch.
5.3 You warrant that any card or payment instrument belongs to you; we are not liable for issuer refusals or delays.
5.4 If we discover a pricing or description error, we may cancel the order or contact you for instructions before dispatch.
6. Returns, Refunds & Cancellations
6.1 You may cancel or return eligible Products within 28 days of receipt. Items must be unopened, unused, and in original packaging.
6.2 Due to hygiene and safety, opened health-and-hygiene items (including used skin patches) are non-returnable unless defective.
6.3 E-mail support@duoripatches.com for return authorization. Return shipping is your responsibility unless the Product is faulty.
6.4 Refunds are issued to the original payment method within 14 days of our receiving the returned item or proof of return.
7. Warranty Disclaimer & Limitation of Liability
7.1 Products and the Site are provided “AS IS” and “AS AVAILABLE,” without any express or implied warranty, including—but not limited to—warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, or non-infringement.
7.2 To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, punitive, or consequential damages, or any loss of profits, data, goodwill, or other intangible losses, whether based in contract, tort, strict liability, or otherwise, even if advised of the possibility of such damages.
7.3 Nothing herein excludes liability for death or personal injury caused by our negligence or for fraud.
8. Disclaimers
8.1 No Medical Advice & No Guarantees – Products are not intended to diagnose, treat, cure, or prevent disease and have not been evaluated by the FDA. Results vary. Information on the Site is for informational purposes only and is not medical advice. Consult a qualified healthcare professional before use. We make no guarantees of results.
8.2 Use at Your Own Risk – You are responsible for reading all labels and instructions. We are not liable for adverse reactions or misuse.
8.3 Allergy Disclaimer – Products may contain ingredients that cause sensitivity or allergic reactions. Perform a patch test and discontinue use if irritation occurs.
8.4 Age & Health Restrictions – Products are intended only for adults 18+ who are not pregnant, nursing, or sensitive to listed ingredients. Consult a healthcare professional if you have a condition or take medication.
9. Indemnification
You agree to indemnify, defend, and hold harmless Duori LLC and its officers, directors, employees, and agents against all claims, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from (i) your breach of these Terms; (ii) your misuse of the Site or Products; or (iii) your violation of any law or third-party right.
10. Dispute Resolution
10.1 Binding Arbitration – Any dispute, claim, or controversy arising out of or relating to the Site, Products, or these Terms shall be resolved exclusively by binding arbitration in Miami-Dade County, Florida, under the Commercial Arbitration Rules of the American Arbitration Association. Either party may bring an individual claim in small-claims court.
10.2 Class-Action Waiver – To the fullest extent permitted by law, disputes will be resolved only on an individual basis; no party shall seek to proceed in a class, collective, representative, or private-attorney-general action.
11. Events Outside Our Control
We are not liable for delays or non-performance caused by events beyond our reasonable control (e.g., natural disasters, pandemics, carrier disruptions).
12. International Use
Products are marketed for U.S. customers. Customers outside the U.S. are responsible for compliance with local laws, regulations, and import duties.
13. Changes to These Terms
13.1 We may amend these Terms at any time. Changes will be posted on this page.
13.2 Continued use of the Site after changes are posted constitutes acceptance.
14. Governing Law & Jurisdiction
These Terms are governed by Florida law. Subject to the arbitration clause above, any suit must be filed exclusively in the state or federal courts located in Florida, and you waive any objection to venue or personal jurisdiction.
15. Contact
Duori Support Team – support@duoripatches.com
Duori LLC, 2121 Biscayne Blvd #1760, Miami, FL 33137, USA
Website: www.duoripatches.com
Please also review our Website Terms of Use and Privacy Policy.